Terms & Conditions

Effective Date: 05th April, 2026

Welcome to Viceroy Elderly Care Services. By accessing or using this website, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please do not use this website.

1. About Us

Viceroy Elderly Care Services provides information about our elderly care services, care approach, and ways for individuals and families to contact us regarding support for loved ones. The content on this website is provided for general informational purposes and to facilitate communication with our team.

2. Acceptance of Terms

By using this website, submitting a form, contacting us through the website, or accessing any content made available on this site, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.

3. Use of Website

You agree to use this website only for lawful purposes and in a way that does not infringe upon the rights of, restrict, or inhibit the use of this website by any other person.

You must not:

  • use this website in any way that is unlawful, fraudulent, abusive, or harmful
  • attempt to gain unauthorized access to the website, its server, or any connected systems
  • submit false, misleading, or incomplete information through forms on the site
  • interfere with the website’s functionality, security, or availability
  • copy, reproduce, or exploit website content for commercial purposes without written permission

4. No Medical Advice

The information on this website is provided for general informational purposes only and does not constitute medical advice, diagnosis, treatment, nursing advice, or emergency response services.

Nothing on this website should be relied upon as a substitute for professional medical advice from a licensed physician or qualified healthcare provider. If you or your loved one is experiencing a medical emergency, call emergency services or seek immediate medical attention.

5. Service Inquiries and Contact Forms

Submitting an inquiry through this website does not create a caregiver-client relationship, medical provider-patient relationship, or guarantee acceptance of services.

Any request for care, consultation, or information submitted through our contact forms, WhatsApp links, phone number, or email remains subject to review, availability, assessment, and formal agreement by Viceroy Elderly Care Services.

We reserve the right to decline, postpone, or limit services at our discretion where appropriate.

6. Accuracy of Information Provided by Users

When you submit information through this website, you agree that the information you provide is accurate, current, and complete to the best of your knowledge.

You are responsible for ensuring that the information submitted regarding care needs, contact details, and service inquiries is truthful and not misleading.

7. Intellectual Property

All content on this website, including but not limited to text, design, layout, graphics, logos, icons, branding, images, downloadable materials, and other site content, is the property of Viceroy Elderly Care Services unless otherwise stated.

You may not reproduce, distribute, modify, republish, transmit, display, or otherwise use any content from this website without prior written consent.

8. Privacy

Your use of this website is also subject to our Privacy Policy. Any personal information submitted through the website will be handled in accordance with our Privacy Policy and applicable laws.

By using this website and submitting your information, you consent to the collection and use of your information as described in our Privacy Policy.

9. Third-Party Links

This website may contain links to third-party websites or services, including communication tools such as WhatsApp or external social platforms. These links are provided for convenience only.

Viceroy Elderly Care Services does not control and is not responsible for the content, availability, privacy practices, or terms of third-party websites or services. Accessing third-party links is done at your own risk.

10. Website Availability

We aim to keep this website accessible and functioning properly, but we do not guarantee uninterrupted access, complete accuracy, or that the website will always be free from errors, bugs, or technical issues.

We reserve the right to suspend, update, modify, or remove any part of the website at any time without notice.

11. Limitation of Liability

To the fullest extent permitted by law, Viceroy Elderly Care Services shall not be liable for any direct, indirect, incidental, consequential, special, or punitive damages arising out of or related to:

  • your use of or inability to use this website
  • reliance on the content provided on the website
  • technical failures, interruptions, delays, or website downtime
  • unauthorized access to or alteration of submitted information
  • actions taken based on inquiries, form submissions, or website content

Use of this website is at your own risk.

12. No Guarantee of Outcomes

While we are committed to compassionate, professional, and high-quality care, this website does not guarantee specific care outcomes, results, availability, or suitability of services for every individual inquiry.

Any care arrangement is subject to assessment, service capacity, client needs, and the terms of the formal service agreement.

13. Indemnity

You agree to indemnify and hold harmless Viceroy Elderly Care Services, its owners, staff, contractors, affiliates, and representatives from and against any claims, losses, liabilities, damages, costs, or expenses arising from your misuse of this website or your violation of these Terms & Conditions.

14. Changes to These Terms

We may update or revise these Terms & Conditions from time to time without prior notice. Any changes will be posted on this page with an updated effective date.

Your continued use of the website after any changes are posted constitutes your acceptance of the revised Terms & Conditions.

15. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of The Commonwealth of The Bahamas, without regard to conflict of law principles.

Any disputes arising out of or relating to these Terms & Conditions or the use of this website shall be subject to the jurisdiction of the courts of The Bahamas.

16. Contact Information

If you have any questions about these Terms & Conditions, please contact us:

Viceroy Elderly Care Services
Nassau, Bahamas
Phone: +1 (242) 819-5046
Email: [email protected]